Privacy Policy

Last updated: 25 February 2026

YEG Logistic Ltd (Company Registration No. 14962452) (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who we are

Company: YEG Logistic Ltd
Company Registration No: 14962452
Website: yeglogistic.co.uk
Contact: contact@yeglogistic.co.uk

2. Personal data we collect

• Identity data (name)
• Contact data (email, phone number)
• Move details (pickup/delivery postcodes/addresses, floor/access details, inventory notes)
• Photos you choose to upload (if applicable)
• Technical data (IP address, device/browser information)
• Usage data (how you use our website)
• Marketing preferences (whether you want to receive marketing)

3. How we collect your data

• When you submit a quote/contact form
• When you contact us by email, phone, or WhatsApp
• Through cookies and similar technologies (see Cookie Policy)
• Through advertising platforms (e.g., Meta) when you interact with our ads

4. How we use your data

• Provide quotes and deliver removal services
• Communicate with you about bookings and enquiries
• Improve our website and service quality
• Marketing communications (only where permitted by law)
• Prevent fraud and abuse
• Comply with legal obligations (e.g., accounting)

5. Legal bases for processing

• Contract: where processing is necessary to provide services or a quote
• Legitimate interests: improving services, maintaining security, preventing fraud
• Legal obligation: record‑keeping and compliance requirements
• Consent: marketing communications and non‑essential cookies

6. Marketing

If you opt in, we may send you updates and offers by email. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us at contact@yeglogistic.co.uk.

7. Sharing your data

We may share personal data with trusted service providers that help us operate our business (for example: website hosting, email delivery, analytics, and advertising platforms). Where required, we put appropriate contracts in place and only share what is necessary.

8. International transfers

Some providers may process data outside the UK. Where this happens, we use appropriate safeguards in line with UK GDPR (such as UK addendums / standard contractual clauses where applicable).

9. Data retention

We keep personal data only as long as needed for the purposes we collected it for, including legal, accounting, or reporting requirements.

10. Security

We use reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure.

11. Your rights

You may have rights under UK GDPR, including: access, rectification, erasure, restriction, objection, portability, and withdrawal of consent (where consent is the legal basis).

To exercise your rights, contact: contact@yeglogistic.co.uk.

12. Complaints

You can lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk.